FAQ’s for Homestay Guests
A homestay with a host family is what EHUK specialize in, we arrange for you to live in a homestay furing your visit.
This option is becoming more and more popular and also a more affordable option accommodation for all ages.
EHUK will match you with the most suitable host for your needs.
EHUK is a homestay accommodation provider with a large portfoilio of local host families, whom like to host overseas and UK students. We act as an agent with all of our bookings and all accommodation bookings are booked through us.
Firstly fill in our online booking form, pay your booking fee and we will find you the most suitable family/host/room to your request. Do we charge a booking fee? YES
Our booking fee for arranging the accommodation is : £80 per booking
We will take the initial fee firstly this will ensure we secure you a host family during yours stay, we then ask for the first 8 weeks accommodation monies before arrival.
If your stay goes beyond 8 weeks we can then discuss the best way forward with you (over 18 only).
Our 16 - 18 Booking accommodation works by
1. If you are a UK parent we will initially meet you in person where possible, chat about your need and what you are expecting from the stay for your child. During your stay we will act as a loco parent with your authority.
A one off booking fee is payable on booking a host and securing a placement for £80
EHUK will enter into a private fostering arrangement if you have a junior under 16. This can be up to a 8 week process prior to you receiving a junior on this option - please refer to our private fostering page.
18+ a passport, letter of study & Visa where appropriate
18- A parental booking form with consent & a meeting
All homestays offer:
a comfortable room
Inventory of Room
Lodger Agreement for longer stays
Either EHUK will collect you or the host family themselves, all pick up times are after 5pm on arrival up to 10pm.
On booking you will be with EHUK for 8 weeks or under which is payable before arrival and non refundable. If an emergency does happen within this period we will of course put you in another homestay.
Homestay gives you a more welcomed stay during your time here, the advantages are you will also :
Practice your English
Get to know the British culture
Meals with the family
Easy travel distance
Warm and comfortable room/home
Home to Home feeling
Parents for juniors will be more relaxed their junior is being looked after
FAQ’s for Parents
As a parent we all want our children to be supervised and in a safe environment whilst away from home. EHUK specialise in this option for you.
What We Offier:
A host family whom is supportive
DBS checks on all families
A check in with your child during their stay
An option for a 4 night stay if they study in Exeter
A first initial meet with us and the host
Why choose a homestay?
Your child will be living with one of our very expereienced host, so as a parent you will know that your childe is being fed and looked after.
This option is becoming more and more popular with UK students studying or working in Exeter and of course a more affordable option. We will endeavour to match your child with the most suitable host family for their needs.
FAQ’s for Host Families
As a host you need to provide the student with their own furnished bedroom, and meals will be either Half or Full Board basis (breakfst, pack lunch and evening meal). Your role will depend on the type of student you are having, but in general we ask you to look after our students as you would your own, talk to them, eat with them, ask if they are ok and have spoken to their parents. Also make conversation about their day.
We mainly deal within the EU, France, Spain, Italy, Cz Republic, our ages range from 12-17 mainly, but we also have leaders whom are travelling with the groups or visiting for an internship.
We require host for our Mini stays (Feb – Mid June) Summer school (End of June-End of July) Off season groups (Sept/Oct)
You can earn £7500 on a rent a room scheme which is Tax free with HMRC, but you are responsible to declare anything above this amount for further guidance please read the guidelines at https://www.gov.uk/rent-room-in-your-home
Almost all students will have some level of English, but their proficiency will vary. Remember, their goal to visit is to improve their english through homesay and have conversations with you.
Students are expected to respect the family they are staying with and abide by your house rules. It is a good idea to communicate any of your home rules on day of arrival so that their is no communication issues going forward. Advise them they need to be quiet after 9.30pm for your household to settle for the evening, shower in the evenings to avoid being late in the morning and to eat with you at meal times.
Once you complete our online application form, we will email you a welcome pack, please read through it all and we will await the ID documentation we require, before we make a visit to your home. Our accomodation recruiter will arrange a visit with you and all of your family to see if you are asuitable host and what type of student suits your home, then depending on our demand and suitability we will start to place students.
Yes, you may host up to four students. Some families like to host more than one student, as it fives the students a companion. It also give your family the chance to learn more about anoher culture. On some courses a single placement is required, we also get request for no other students to be in the home at the same time too, so if you only have a single rooma vailable then this could be used for these type of students.
Help is only a phone call away – (group leasders of the groups/individual or EHUK staff available 24 hours 7 days a week.
Please do not discuss this with your students at any time. This information is confidential and can make your student feel uncomfortable. When you become a host with EHUK this is also an agreement between host family and the company which is also confidential.
Please look on page for food suggestions and food intolerances you might come across whilst hosting, hopefully the information provided should give you all you need to know.
All payments are direct into your bank account on the evening before departure.
Please treat our students as you would expect a family oversease to rtreat your children,.. For under 18’s the Duty of Care is much greater and this will be explained to you for each group for the younger students or on your arrival letter.
Host need to have appropriate Insurance, most household insurances do cover your belongings and damages, but you will need to check if it cover’s a student’s damages and belongings, please don,t leave anything valuable lying around for your saftey.
Exeter Homestay UK will give you all the support necessary, we have a dedicated staff for each area, whom are always there to help you. Our office hours are 10-6.00pm, but we do have a 24 hour contact number which will always be answered for any emergency. Our Welfare Officer is available for anything which needs to be sorted within a homes between a family & student.
Students either walk, bus, train or you must drop them to the location required, this is dependent of the group you are having, we will always inform you at the time of an allocation which is required
Yes, explain that the water in the UK is filtered and not FREE like their country, so we do try to use a minimum of water whilst showering, brushing our teeth and washing our dishes.
Please contact us if this happens, and we will talk to the student and find out the reason why, it could be just because they don't like the food and we just need to change the dietary requirements.
Please explain to your student that we have bed times and rules, they are welcome to watch something quietly with headphones, but the family does go to bed in the UK and usually use the internet before 10pm.
Special dietary and meal Suggestions Booklets:
Special dietary requirements:
Please take a look at the following links to help you prepare special diets, sometimes we do have students whom require their meals cooked in special way and or with specific ingredients. To help you we have prepared some meal suggestions to get you started.
- Vegan - Download PDF Meal Suggestions Booklet
- Halal* - Download PDF Meal Suggestions Booklet
- Lactose - Download PDF Meal Suggestions Booklet
- Vegetarian - Download PDF Meal Suggestions Booklet
- Gluten Free - Download PDF Meal Suggestions Booklet
*What is Halal and how can i include it in our regular diet?Overall, cooking Halal is usually less trouble than it sounds, especially if you live in a city where Halal butchers are. Halal is a process through which meat is butchered and treated, like Kosher. It is the same to prepare Halal dishes distinct from the other. However when a student is idetified as a Halal eater, it is worth having a conversation about it. You must avoid PORK and alcohol.
FAQ’s for Agents
Please send us a message at email@example.com
Tel: 01392 581509
or alternatively get in touch via the Contact Us form